EMERGENCY COMMUNICATIONS CENTER-DISPATCH

Telephone number in CROATIA = 93

The Emergency Communications Center exists to translate citizen any fire (93) and non-emergency telephone service requests into the appropriate action and dispatch fire and other services via telephone, radio and/or data communications. In the past, the Dispatch Center relied solely on phones and radios to get emergency crews on the road but Computers are now changing the world of dispatching.

The Emergency Communications Center  provides 24 hour answering of all emergency fire and medical aid calls. The ECC continues to use technology to provide fast and effective emergency communication services. Using sophisticated radio communication, computers and a  Records management system, the ECC is able to process requests and expedite the dispatch of emergency fire personnel in an any emergency.

When to call 93?

You should only call 93 when you are reporting an emergency. An emergency is a situation that threatens human life or property and demands immediate attention. Do not call 93 for non-emergencies; this causes delays in the handling of real emergencies. If you have a non-emergency, you can call the Communications Center at +385 1 4896 100

What questions to expect when you call 9-1-1

-What is your location

-What is your call back number (incase the call is dropped - especially if using a cell phone)

-What is your emergency (what you are reporting)

-Information about the fire

The ECC has radio transmitter sites, located strategically throughout the City. There are also several receiver sites, which ensure quality communications between field units and the ECC. The ECC has radio and telephone console positions in which any trained Dispatcher can answer emergency and non-emergency telephone calls, as well as radio to dispatch firefighter personnel.

Emergency Medical Dispatch number in Croatia- 94

Emergency Police Dispatch number in Croatia- 92